Ikfc cares about your privacy. This policy transparently explains how we collect, use, store and protect your personal information as a member of the ikfc platform.
Ikfc's Commitment to Your Privacy
Six core principles that shape how ikfc handles its members' personal data.
All your personal data and financial transactions are protected with 256-bit SSL encryption. Sensitive information is stored on multi-layered secured servers and cannot be accessed without proper authorisation.
Ikfc will not sell, rent or share your personal data with third parties for marketing purposes without your explicit consent. Your data belongs to you and we fully respect that right.
Ikfc only collects data that is strictly necessary to operate our services effectively. We do not collect excessive or irrelevant information beyond the scope of the services provided to you.
The ikfc Privacy Policy is designed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We are committed to ensuring all our data handling practices comply with applicable legal requirements.
You have the right to access, review, amend, or delete your personal data held by ikfc at any time. Privacy-related requests are processed within 14 working days.
Your personal data is retained only for as long as necessary for the stated purposes. Once an account is closed and the mandatory retention period has lapsed, your data will be securely deleted from our systems.
Ikfc respects the privacy of every individual who uses our platform and is committed to protecting your personal data in a responsible manner. This Privacy Policy comprehensively describes our data handling practices and applies to all ikfc platform users, including website visitors, registered members and active players.
This document is prepared in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in personal data management. By using the ikfc platform, you agree to the terms set out in this Privacy Policy.
If you have any questions or concerns regarding your data privacy, the ikfc Data Protection Officer (DPO) team is always ready to assist. Contact details can be found at the end of this document.
This Privacy Policy should be read together with Terms and Conditions ikfc. Both documents together form the complete agreement between you and the ikfc platform.
Ikfc collects various types of personal data depending on how you interact with our platform. Below is a summary of the data categories we may collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identity card number | Identity verification (KYC), account security |
| Contact Data | Email address, phone number, home address | Service communications, account verification |
| Financial Data | Bank account number, transaction history | Processing deposits and withdrawals |
| Technical Data | IP address, device type, web browser | Security, platform improvements |
| Usage Data | Game history, activity logs, game preferences | Experience personalization, platform analytics |
| Communication Data | Live chat conversation records, support emails | Customer support, quality control |
Your personal data is collected through several channels, including online registration forms, the KYC process, day-to-day platform usage, communications with our support team, and automatically via cookies and analytics technologies.
Ikfc does not collect sensitive data categories such as health information, religious beliefs or biometric data unless specifically required for compliance with applicable law.
Every piece of data we collect is used for a clear and lawful purpose. ikfc uses your personal data for the following purposes:
You may opt out of marketing communications at any time via your account settings or by contacting the ikfc support team. This choice will not affect the core services you receive.
Ikfc understands that your trust is our most valuable asset. We do not sell your personal data and only share information in the following limited and lawful circumstances:
All third parties working with ikfc are required to meet the same or higher data protection standards that we uphold. Robust data protection agreements are signed with all partners before any data sharing takes place.
Ikfc continuously invests in the latest security infrastructure to ensure your personal data is always protected. The key security measures we implement include:
While we take all reasonable precautions, no security system is entirely foolproof. You also play an important role — always keep your password confidential and never share your login credentials with anyone.
Ikfc uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
| Cookie Type | Function | Duration |
|---|---|---|
| Essential Cookies | Enabling core platform functions such as login and session verification. | Session only |
| Preference Cookies | Saving your language preferences, display settings, and other preferences. | 1 year |
| Analytics Cookies | Collecting anonymized usage data for platform improvements. | 2 years |
| Security Cookies | Detecting suspicious activity and protecting accounts from unauthorized access. | 30 days |
You can manage or disable cookies through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the ikfc platform. Essential cookies cannot be disabled as they are required for the platform to operate correctly.
As a data subject under Malaysia's PDPA, you have the following rights regarding your personal data held by ikfc:
Requesting a copy of the personal data we hold about you.
Requesting correction of inaccurate or incomplete data.
Requesting data deletion under circumstances permitted by law.
Objecting to the processing of your data for direct marketing purposes.
Receiving your data in a machine-readable format.
Requesting restriction of data processing under certain circumstances.
To exercise any of the above rights, please contact the ikfc Data Protection Officer team via live chat or the email address listed in Section 11. We will process your request within 14 working days. In complex cases, this period may be extended to up to 30 days with prior notification to you.
Ikfc is a platform strictly for individuals aged 18 and above. We do not knowingly collect, store or process personal data from minors. If you believe someone under the age of 18 has registered an account on ikfc, please contact us immediately.
Once we have confirmed the situation, the account in question will be terminated immediately and all related data will be deleted from our systems in accordance with established procedures.
Parents and guardians are encouraged to use parental control software and ensure that minors in their care do not access the ikfc platform or any other online gambling platform.
In operating the ikfc platform, your personal data may be transferred to, stored in, or processed in countries other than Malaysia. This occurs when we use service providers or technology infrastructure located overseas.
Ikfc ensures that any cross-border data transfers are carried out with adequate safeguards in place, including:
Your data will not be transferred to jurisdictions lacking adequate privacy protections without appropriate contractual safeguards.
Ikfc retains your personal data only for as long as necessary to fulfil the original purpose of collection, or for as long as required by applicable law.
| Data Type | Retention Period |
|---|---|
| Active account data | For the duration of the active account |
| Financial transaction data | 7 years after transaction (PDPA & AML requirements) |
| KYC records and identity verification | 5 years after account closure |
| Support communication logs | 3 years after last interaction |
| Technical data and access logs | 12 months from date of creation |
| Marketing data (with consent) | Until consent is withdrawn |
Once the retention period expires, your data will be securely deleted or anonymised using approved procedures. You may request early deletion of specific data, subject to any legal obligations that may prevent such a request.
If you have any questions, concerns, or complaints regarding how we handle your personal data, you may contact the ikfc Data Protection Officer (DPO) through the following channels:
For complaints that cannot be resolved internally, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) or the relevant regulatory body in your country.
Ikfc takes every privacy-related complaint seriously. All complaints will be thoroughly investigated and a response will be provided within the designated timeframe. We are committed to resolving privacy issues in a fair and transparent manner.
Ikfc reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, legal requirements or the technologies we use. All amendments take effect upon publication of the latest version on this website.
For material or significant amendments, ikfc will notify you via your registered email or an in-platform notification at least 14 days before the changes take effect. This gives you sufficient time to review the updates and make an informed decision.
Your continued use of the ikfc platform after the effective date of any amendments constitutes your acceptance of the latest version of this Privacy Policy. We encourage you to review this page periodically and keep a copy of the version you agreed to for your personal reference.
For more information on how we handle your data or to exercise your privacy rights, also visit the FAQ us or contact the ikfc support team, available to assist you 24/7.
Register with confidence today. The ikfc platform is built with privacy protection as a priority — because your trust is the foundation of everything.